Common Challenges or Pain Points
Increasing Cyber Threats The number of cyber threats is constantly growing, making it challenging for businesses to keep up with the latest security measures. Our proactive cybersecurity services help you stay ahead of these threats.
Compliance with Regulations Ensuring compliance with industry-specific regulations can be complex and time-consuming. We simplify this process by providing expert guidance and comprehensive compliance solutions.
Data Breaches Data breaches can have severe consequences for your business, including financial loss and reputational damage. Our data protection and encryption services safeguard your sensitive information.
Lack of Cybersecurity Expertise Many small businesses lack the necessary cybersecurity expertise to protect their IT infrastructure. Our team of experts provides the knowledge and skills required to secure your systems.
Employee Vulnerabilities Employees are often the weakest link in cybersecurity. Our training programs educate your staff on recognizing and preventing cyber threats, reducing the risk of human error.
Why Choose PCSN for Your Cybersecurity Needs?
Specialization in Various Industries
We provide reliable IT services and support tailored specifically for legal, financial, medical, construction, and many more sectors of business.
Fast Response Times
We guarantee a 15-minute response time to your IT issues, minimizing disruption to your business.
Proactive IT Management:
We monitor your systems 24/7 to identify and address potential issues before they become major headaches.
Customized Solutions
We tailor our IT solutions to fit your business goals and challenges.
SOC2 Audited Processes
Our services are backed by SOC2 audited processes, ensuring the highest standards of security and efficiency for your IT infrastructure.
How Cybersecurity At PCSN Works
Our approach stands out due to our emphasis on process-driven security. While many Managed Service Providers (MSPs) rely heavily on tools, we believe a tool is only as effective as the processes behind it. Our SOC 2-audited procedures ensure that every aspect of cybersecurity is methodically planned and executed. This ensures a higher standard of accountability and measurable results. Staying ahead of cyber threats is integral to our operations. We collaborate with vendor partners who provide continuous threat feeds, including metadata and regional origin details. Additionally, we subscribe to resources like NIST and other global organizations to gather and implement the latest intelligence on vulnerabilities and technological advancements.
Our Commitment to Continuous ImprovementOur team values passion for cybersecurity above mere credentials. We hire individuals deeply committed to their craft and support them in obtaining certifications like Microsoft, Red Hat, and BSD. This approach ensures a workforce that is both skilled and continuously improving. By fostering growth, we not only build expertise but also future-proof our team's capabilities.
How Do You Ensure Continuous Monitoring and Quick Response to Security Incidents?
We maintain in-house Network Operation Centers (NOCs) and Security Operation Centers (SOCs), staffed by dedicated professionals monitoring systems 24/7. Automatic response mechanisms handle most issues, while our team intervenes for more complex scenarios. This ensures uninterrupted protection and swift action against potential threats.
Do You Offer Regular Reporting on Security Posture and Incidents?
Yes, we provide detailed reporting tailored to the client's industry and compliance needs. For clients in our Tech-Res program, annual incident response exercises and vulnerability scans are standard. These activities help identify potential risks and ensure that no vulnerabilities go unchecked, reinforcing our commitment to transparency and accountability.
How Do You Assist Clients in Compliance with Industry-Specific Regulations?
We partner with third-party auditing firms to ensure compliance with standards like HIPAA, PCI, and SOC 2. This collaborative approach separates us from being both the implementer and auditor, maintaining objectivity. Our tools and processes are pre-approved by these auditors, streamlining compliance audits and expediting certification.
What Measures Do You Have in Place to Ensure Data Privacy?
Our proprietary telemetry system provides real-time protection by monitoring and identifying anomalous activity. For instance, if a user logs in from an unexpected location, the system blocks access, clears session tokens, and notifies our SOC. This protects against threats like session token theft, ensuring the utmost data privacy.
Our success is measured by the absence of breaches among our Tech-Res program clients—a testament to our rigorous processes and dedication. We continuously refine our practices through repetition, learning, and proactive incident management, ensuring that our clients remain protected.
Case Study: New Cybersecurity Challenges
Recently, we resolved a unique case where an employee outsourced their job offshore, granting unauthorized access to company systems. This breach came to light when the offshore worker, left unpaid, threatened to exploit the situation. Our team quickly secured the data, assessed potential exfiltration risks, and restored the client's security posture. This incident exemplifies the depth of our expertise and rapid response capabilities.
For more information or to schedule a consultation, reach out to PC.Solutions.Net today!
"PC Solutions has kept us safe and on the forefront of security for many years!"
"We like to be able to practice accounting and not have to worry about other things . . . we rely on people like PC Solutions to keep us on the front edge of technology and the way we can be efficient and the way we can be safe."
-- Victor Harris, co-founder and President, Werlein & Harris
“When it comes to IT support, PC solutions has been with us for close to 25 years now.”
" We've relied on [PCSN] to get us through thick and thin . . . Getting the system up and running, keeping us safe, keeping our employees safe and protection from viruses and malware has been really important to Quickserv and keeping us going through the tough times. Response time has been incredible."
-- Jason Epps, Owner, Quickserv
FAQs
What is included in your cybersecurity services?
Our cybersecurity services include 24/7 system monitoring, threat detection, vulnerability scans, incident response planning, compliance assistance, data privacy measures, and custom solutions tailored to your business needs.
How often do you perform vulnerability assessments?
We recommend annual vulnerability assessments for all clients and conduct them more frequently for industries with higher compliance demands. Clients in our Tech-Res program receive these services regularly as part of their package.
Do you offer cybersecurity packages for small businesses?
While we offer standard cybersecurity services, customization is always an option to align with a client's unique needs. Additionally, we strongly advocate for annual incident response exercises, as these consistently reveal new insights and opportunities to enhance security measures.
What happens during an incident response exercise?
An incident response exercise involves simulating a cyberattack to assess readiness, identify vulnerabilities, and refine response procedures. These exercises are invaluable for improving overall security posture.
Do you provide detailed reporting on cybersecurity activities?
Yes, we deliver reports that include incident summaries, vulnerability scan results, and compliance status updates. The frequency and detail of these reports are tailored to your industry requirements.