TechJournal, July 2021
What's New
Early July one of the worlds largest Managed Services Provider platform got breached! When Kaseya breach happened we saw some anomalous traffic then we got couple of reports of breach and finally we got a call from Kaseya.
Kaseya was on top of the game, the procedures, process and drills had all paid off. Out of about 35,000 worldwide deployments less than 1% (about 50) MSP suffered impact. Fortunately, we were not impacted and it was a testament to all the hard work and emphasis on security.
July 2021
This monthly publication provided courtesy of Nadeem Azhar, Owner of PC.Solutions.Net
Our Mission: To build a community of successful-minded entrepreneurs that inspires excellence, encourages collaboration and expands the capacity of all members to achieve great things.
Take Your Business To The
Next Level With These
Technology Solutions
Take Your Business To The
Next Level With These Technology Solutions
When you set goals for your business this year, there’s a good chance one of those goals was tied to growth. It’s a common goal.
You have your eyes set on acquiring new customers. You’re ready to take their business to the next level. The challenge, however, is getting to that next level. If you do a web search on how to grow your business, you’ll find more results than you know what to do with. It can be frustrating and overwhelming.
This month, we’re here to take away some of that frustration and share a few ideas on how you can use technology solutions to put
together a growth strategy that works for your business, its needs and your overall goals. There are four areas where technology really shines: automation, access, engagement and security.
Automation
There are automation tools that assist with everything from invoicing to customer service. One great example is the chatbot. Thanks to major strides in artificial intelligence (AI), chatbots are more useful than ever. All you have to do is plug one into your website, and it can handle a surprising amount of customer service issues. It can even direct customers and leads to real humans within your organization. When you can direct leads accordingly, it makes it easier to
track and follow up with those leads, possibly increasing your sales and growth.
Access
Thanks to the cloud, you have the potential to access virtually any part of your business from anywhere, including your employees. This makes the remote work model (as well as the hybrid model) much easier to implement. Plus, if you back up critical data to the secure cloud on a regular basis, you never have to worry about losing that critical data. But the truly great thing about the cloud is that it’s automatically scalable and fully customizable. The cloud grows with you, which means you save serious money
when you’re no longer bound to traditional models
of scaling.
Engagement
It may be wedding season, but we’re not talking about a marriage – at least not in the “wedding bells” sense. Technology allows you to engage with customers and leads in a way you’ve never been able
“ When you can direct leads accordingly, it makes it
easier to track and follow
up with those leads,
possibly increasing your
sales and growth. ”
easier to track and follow
up with those leads,
possibly increasing your
sales and growth. ”
to before. Social media platforms especially give you tools to engage with customers. From Facebook to LinkedIn, these platforms have tools to connect with specific demographics. You can post videos, share content, and simply interact with customers and your community. These kinds of things put you and your brand out there in front of new customers.
Security
We saved this one for last because it’s a big one that not everyone things about, but it’s absolutely crucial. As your business grows, your IT needs
grow and change too. You need to make sure your network is ready for the challenge of growth. On
top of that, you need to be sure that your employees have the tools and resources they need to keep your business secure. There are a lot of threats out there, from the internal threat of hardware failure to the external threat of malware and cybercriminals.
With more business shifting to remote or a hybrid work model, your IT security needs should be
top priority.
Final Thoughts
As you fold different technologies into your business, remember that you never have to do any of it on your own. If you need help or want to maximize the benefits of technologies you’re using or interested in using, work closely with your managed service provider or IT partner. They are there to answer your questions and to help you optimize your business for your growth goals.
Free Cyber Security Assessment Will Reveal Where Your Computer Network Is Exposed And How To Protect Your Company Now
At no cost or obligation, our highly skilled team of IT pros will come to your office and conduct a comprehensive cyber security audit to uncover loopholes in your company’s IT security.
After the audit is done, we’ll prepare a customized “Report Of Findings” that will reveal specific vulnerabilities and provide a Prioritized Action Plan for getting these security problems addressed fast. This report and action plan should be a real eye-opener for you, since almost all of the businesses we’ve done this for discover they are completely exposed to various threats in a number of areas.
To get started and claim your free assessment now,
call our office at 281-402-2620.
Kaseya Breach